Privacy Policy
At Ignite Incept Africa LBG, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
- Personal information you provide when contacting us, donating, or subscribing to our newsletter
- Information collected when you participate in our programs or events
- Technical information such as IP address, browser type, and device information
- Cookies and similar tracking technologies for website functionality and analytics
How We Use Your Information
- To provide and improve our services and programs
- To communicate with you about our activities and impact
- To process donations and send receipts
- To comply with legal obligations and protect our rights
- To analyze website usage and improve user experience
How We Protect Your Information
- Industry-standard encryption for data transmission and storage
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing through trusted third-party providers
- Regular staff training on data protection and privacy practices
Your Rights and Choices
- Access, update, or delete your personal information
- Opt-out of marketing communications at any time
- Request a copy of the personal information we hold about you
- Object to certain uses of your information
- Lodge a complaint with relevant data protection authorities
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device when you visit our website.
Essential Cookies
Required for basic website functionality and security.
Analytics Cookies
Help us understand how visitors interact with our website.
Functional Cookies
Remember your preferences and improve user experience.
Marketing Cookies
Used to deliver relevant content and track campaign effectiveness.
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers who assist in our operations (payment processors, email services)
- When required by law or to protect our rights and safety
- With your explicit consent for specific purposes
- In connection with a business transfer or merger (with prior notice)
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
Retention Periods:
- • Contact form submissions: 2 years
- • Newsletter subscriptions: Until unsubscribed
- • Donation records: 7 years (legal requirement)
- • Website analytics: 26 months
International Data Transfers
As we operate across multiple African countries and work with international partners, your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.
Privacy Officer
Our dedicated privacy officer is available to address your privacy concerns and requests.
Contact Privacy OfficerGeneral Inquiries
For general questions about our privacy practices or to exercise your privacy rights.
General ContactPolicy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.